Hi, I'm
Shishir Singh
Driving enterprise-scale digital transformation, AI strategy, and operational excellence across global delivery environments.
Download ResumeAbout Me
A transformation leader turning vision into measurable enterprise value
With over 23 yearsof experience, I've built my career at the intersection of technology, strategy, and operational excellence. From building a Six Sigma consulting practice from the ground up to leading enterprise-wide AI transformation at a global organization — I thrive where complex problems meet innovative solutions.
Currently as Senior Director at Integreon, I lead digital transformation and innovation initiatives, architecting GenAI and Agentic AI solutions that have improved process efficiencies by up to 40% across business units. I partner closely with executive leadership to shape transformation roadmaps and embed secure, responsible AI practices into enterprise workflows.
I believe in the power of data-driven decision making, continuous improvement, and building a culture where innovation and excellence go hand-in-hand.
AI & GenAI Innovation
Leading enterprise AI strategy with LLMs, Agentic AI, and Copilot enablement across global operations.
Operational Excellence
Lean Six Sigma Master Black Belt driving $20M+ in financial impact through process improvement.
Global Leadership
Managing multi-geography teams across India and Philippines, aligning cross-functional stakeholders.
Digital Transformation
Architecting scalable automation ecosystems and digital operating model evolution at enterprise scale.
Career Journey
Over two decades of driving transformation across industries
Integreon
Senior Director - Digital Transformation & Innovation (iLab)
Senior Director - Digital Transformation & Innovation (iLab)
Jan 2026 – Present · Noida, India
Director - Business Excellence (i-Lab)
Jun 2024 – Mar 2026 · Noida, India
Director - Business Excellence (i-Lab)
Apr 2023 – Jun 2024 · Manila, Philippines
Director - Business Excellence
Jan 2020 – Apr 2023 · Noida, India
Senior Manager - Business Excellence
Jan 2018 – Jan 2020 · Noida, India
- Led digital transformation and business excellence initiatives across global operations
- Initiated and managed automation programs (GenAI, AI/ML, RPA), achieving 40% efficiency improvement
- Established process improvement frameworks resulting in 15% increase in operational efficiency
- Managed the Copilot COE for Agentic AI use cases, improving efficiency by 80%
- Oversaw Lean Six Sigma certification program with 99% pass rate, certifying 150+ employees
- Reduced client escalations by 40% through effective RCA activities
- Sustained 98%+ SLA adherence through performance management systems
- Partnered with InfoSec for secure code review and penetration testing
Thomson Reuters
Senior Manager - Business Excellence
Advance Innovation Group
Managing Partner
Earlier Roles
Manager, Quality Control – Unicon Investment Solutions
Skills & Expertise
A unique blend of technical, business, and leadership capabilities
Impact & Highlights
Key initiatives that delivered measurable enterprise value
Agentic AI & Copilot COE
Leading the Copilot Center of Excellence to identify and implement Agentic AI use cases. Deployed Copilot Agents to drive efficiency in high-effort processes across the enterprise.
GenAI & Automation Program
Championed development and integration of 15 automation projects using GenAI, Prompt Engineering, RPA, AI, and ML — transforming operations across multiple business units.
Enterprise Process Improvement
Spearheaded management of 50+ process improvement projects directing cross-functional teams across global operations, delivering significant financial milestones.
Six Sigma Certification Program
Designed and delivered Lean Six Sigma training globally, certifying professionals across various belt levels with an exceptional pass rate. Built a culture of continuous improvement.
Digital Transformation Leadership
Initiated and managed digital transformation projects across multiple business units globally, enhancing process efficiencies and enabling data-driven decision making.
Operations Streamlining & Automation
Partnered with IT teams to streamline operations through automation tools — reducing document review effort by 60%, QC efforts by 98%, and boosting news sourcing efficiency by 80%.
Education & Certifications
Continuous learning and professional development
IIM Visakhapatnam
Executive Program
Leadership in AI
Great Lakes Institute of Management / IIT Stuart School of Business
PGP - BA/BI
Business Analytics & Business Intelligence
Kanpur University
Bachelor of Arts
Economics
Professional Certifications
Executive Program in Leadership with AI
IIM Visakhapatnam
Prompt Engineering Specialization
Vanderbilt University
Trustworthy Generative AI
Professional Certification
ChatGPT Advanced Data Analysis
Professional Certification
Fundamentals of Docker and Kubernetes
Professional Certification
Trained PMP (35 PDUs)
Project Management Professional
Certified LEAN Six Sigma Master Black Belt
TQMi
ITIL 2011 Foundation
ITIL Certification
Lead Auditor - ISO 27001
ISO Certification
Lead Auditor - ISO 9001
ISO Certification
ISO 9001:2008 LA Certification
MSIN, Noida
Get In Touch
Interested in collaborating? Let's connect and explore opportunities.
Let's Connect
Whether it's about AI strategy, digital transformation, or building high-performance teams — I'm always open to meaningful conversations.
singh.shishir82@gmail.com
Phone
+91 95829 98821
Location
Noida, Uttar Pradesh, India
linkedin.com/in/shishirsingh27